Scaling Up: From Small Business Operator to True Business Owner

Recorded live at the 2026 Route Consultant Expo, this special Industry Insights episode features Alex Frum, owner of Alpha Kilo Logistics, on scaling a FedEx linehaul business from operator to true business owner. Alex outlines the core pillars for sustainable growth, safety, financial discipline, service, and availability, emphasizing that safety and compliance can make or break a contractor. 

He explains why understanding cash flow and managing the business in cents per mile matters, how to think about payroll targets, and how to pursue growth through both organic opportunities and acquisitions. Alex also shares how company culture, driver retention, preventative maintenance, recruiting, and contract knowledge help protect margins and build a dependable operation that can expand over time.