Notice of Right to Opt-Out of the Sale of Personal Information

This notice is required by the California Consumer Privacy Act of 2018 (the “CCPA”) which only applies to residents of California. For more information about our information collection practices and procedures, and about the rights of California residents under the CCPA, please visit our privacy policy, available at routeconsultant.com/privacy-policy.

The term “sell” is very broadly defined under the CCPA. Under the CCPA, “sell” means sell, rent, release, disclose, disseminate, make available, transfer, or otherwise communicate orally, in writing, or by electronic or other means a consumer's personal information by the business to another business or a third party for monetary or other valuable consideration. California residents have the right to direct us, at any time, not to sell their personal information to third parties. This is called the right to opt out.

The purpose of this notice is to advise California residents that we may sell your personal information within the meaning of the CCPA.

To exercise this right, California residents may opt-out by e-mailing [email protected] and indicating in the e-mail, (i) your name, address and e-mail address, (ii) that you are a resident of California, and (iii) you are exercising your right to opt-out of the “sale” of your personal information. You may also make this request by calling our Customer Service Department at 615.475.5321, and providing the same information and request.

You do not need to create an account with us to exercise this right. However, the law contains exceptions to the definition of selling which may limit how we may respond to your request. For example, selling does not include (i) performing services on behalf of Bright Flag whether directly or through a service provider such as servicing accounts, processing payments etc. or (ii) auditing related to a current interaction with a California resident.


California residents can also authorize another person, called an agent, to opt out of the sale of their personal information on their behalf. When a California resident uses an authorized agent to exercise his or her right to opt out, we may require proof that the agent has been authorized by the resident to act on his or behalf, including a written confirmation from the resident confirming the authorization.