Creating an Employee Handbook
Running a successful company starts with having a solid team. An employee handbook is a critical factor in creating company culture and guidelines for your employees.
Whether your employees are part-time, seasonal, or full-time, having some form of agreement in place is essential. An agreement establishes clear expectations and regulations for your team members.
We often get asked how to create an employee handbook. While there are multiple things you can include in your handbook, there are vital factors you will want to consider. Having standards and guidelines to evaluate and lead your staff will provide clear direction within your organization.
Additional Documentation for Your Employee Handbook
When we reference agreements, we’re not only talking about employee handbooks. It also includes:
Offer Letter and Acceptance: The employer offers a letter starting the agreement process, and the employee decides whether or not to accept the offer.
Written Details With Terms and Conditions: This includes job descriptions, training materials, safety requirements, etc.
Additional Documents With Legal Guidelines and Obligations: Any legal documents such as OSHA files and FedEx Ground safety requirements would fall here.
Employer and Employee Accountability
An employee handbook creates accountability between yourself, the employer, and your employees. Consider implementing these topics throughout your employee handbook.
Employer Accountability
As the employer, you are accountable for:
Paying fair wages
Employee treatment
Training and resources
Creating a safe working environment
Maintaining legal standards
Employee Accountability
Employees should be accountable for:
Being willing to work
Cooperating with fair and reasonable expectations
Being responsible with resources given by employer
Following all safety rules and regulations
Being loyal
Note: Make sure to include in your employee agreement terms such as “at-will employment,” “at manager discretion,” and “up to and including.” These terms can help protect you and your organization.
When Should I Provide The Handbook?
New employees should receive their handbooks and understand all company expectations before arriving for their first day.
Also, any changes made to your handbook and agreements must be shared with your current employees so they are aware of updates. These crucial documents need to be easily accessible to your employees in locations such as:
An online system
Terminal
Employees’ files
Employees, including management, should have easy access to documentation.
Building a Strong Foundation
Creating an employee handbook can save you many headaches and help you build a committed team who understands the goals and culture of your organization.
Route Consultant is committed to helping future and current contractors run successful operations. We work closely with each of our consulting clients to make sure they have a thorough employee handbook tailored to their needs before they take over an operation.
Get the Most Out of Your Operation
Route Consultant is the premiere consultant and educator in the last-mile delivery and logistics space. Want to get the most out of your investment? Looking to optimize your operation and maximize profits? Need to teach someone how to successfully manage a delivery operation? Our suite of educational courses capitalize on decades of operational experience to bring you battle-tested strategies and best practices to find success in your business.
Legal Disclaimer: Route Consultant is not an attorney and the information provided is not legal advice. Please consult with a lawyer for your specific state about employment agreements and laws.