Employee Conduct Policy Guidelines for FedEx Ground Contractors

What to Include in the Standards of Conduct Section of Your Employee Handbook

The Standards of Conduct section sets the tone for professionalism in your company. It defines the expectations, behaviors, and rules every employee must follow, as well as serves as a guide for fair, consistent enforcement.

1. Outline Employee Expectations

This section may include policies such as:

  • Driver Expectations: Safety, compliance, and professional driving behavior

  • Disciplinary Guidelines: Steps for addressing policy violations

  • Attendance Requirements: Punctuality and scheduling rules

  • Appearance & Dress Code: Uniforms, grooming, and professional presentation

  • Credit/Fuel Card Use: Proper use and restrictions

  • No Solicitation/Distribution Policy: Rules for non-work activities during work hours

2. Enforce Policies Fairly

Anything you put in this section must be applied equally and consistently to all employees. Uneven enforcement can create legal and compliance risks for your business.

3. Keep It Clear and Actionable

Avoid vague rules. Employees should be able to read this section and understand exactly what is expected of them, what is prohibited, and what the consequences are for violations.

Pro Tip: This section is not just for employee accountability. It also protects your company when disciplinary action is necessary.

Keep in mind: Laws can vary widely by state. Be sure to check your local requirements when writing this section.

Want to see an example? Download our free sample employee conduct section of the FedEx Ground Employee Handbook.

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