Industry Insights

with Route Consultant

Welcome to Industry Insights with Route Consultant—your front-row seat to the fast-moving world of logistics and beyond. Each week, we bring you game-changing insights, real-world strategies, and fresh perspectives to fuel smarter investments and build stronger businesses. Join us as we sit down with expert guests to explore emerging trends and pressing topics across a wide range of industries.

Latest Episodes

Explore All Industry Articles + Videos

Podcast Episode Giovanna Terry Podcast Episode Giovanna Terry

Unlocking ERC Funds with Intero Capital

This week, we're sitting down with ERC experts from Intero Capital Solutions - Gillian Gradidge, Darryl Stein, and Dan Leathers. Discover how Intero Capital Solutions aids contractors and small business owners in accessing their Employee Retention Credit (ERC) funds, providing invaluable insights into financing strategies and unlocking trapped capital. Whether you're seeking immediate liquidity or looking to navigate the complexities of ERC, this conversation provides essential information on how Intero Capital can help expedite your financial solutions. Don't miss out on this opportunity for game-changing insights!

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Podcast Episode Giovanna Terry Podcast Episode Giovanna Terry

Local Inbound Service with Dave + Amy Byers

Join us this week on Industry Insights with Route Consultant as we delve into the intricacies of FedEx service metrics with Dave and Amy Byers from Slicker Trucking. In this episode, we explore what service means from a FedEx perspective and how it impacts contract management. Learn about the holistic approach of FedEx's MEDALs system that rates service, safety, productivity, and customer satisfaction. Discover actionable strategies for managing day-to-day service, monitoring tools like the Daily Service Worksheet (DSW), and the importance of integrating technology to enhance efficiency. 

We also discuss how to handle missed deliveries, the impact of express packages, and maintaining robust service during peak seasons. This episode is packed with insights to help you better manage your logistics operations and make smarter investments.

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Podcast Episode Giovanna Terry Podcast Episode Giovanna Terry

Growth and Scaling in Linehaul with Alex Frum

This week, Alex Frum shares game-changing insights on scaling a logistics business. Learn about growth strategies, including acquisitions, organic growth through the FedEx point system, and overcoming challenges in the industry. Alex provides valuable tips on building solid relationships within the FedEx network and navigating the complexities of managing multiple trucks and runs.

Whether you're ready to scale up or planning for the future, this episode is full of the insights you need to grow successfully in the linehaul space.

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Podcast Episode Giovanna Terry Podcast Episode Giovanna Terry

50 Years in Trucking with Steve Crawford

This week on Industry Insights with Route Consultant, we sit down with Steve Crawford, a veteran in the trucking industry with over 50 years of experience. Steve shares his journey from growing up in a trucking family to becoming a successful entrepreneur in the logistics sector. He discusses the evolution of the trucking industry, the challenges faced, and the importance of adaptability in an ever-changing market. Steve also opens up about the personal and professional milestones that have shaped his career, including his passion for music, overcoming bankruptcy, and the significance of investing in people. Don't miss this enlightening conversation filled with real-world strategies and insightful anecdotes.

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Podcast Episode Giovanna Terry Podcast Episode Giovanna Terry

Navigating First Advantage

Welcome to Industry Insights with Route Consultant! This week, Dave and Amy Byers discuss the crucial yet challenging process of hiring and screening drivers using the First Advantage platform for FedEx contractors. They detail the end-to-end process from initial application to qualification, the common pitfalls, and tips for minimizing delays. Whether you're a seasoned FedEx contractor or new to the space, this episode offers invaluable insights into optimizing your hiring process and avoiding common frustrations with First Advantage.

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Podcast Episode Giovanna Terry Podcast Episode Giovanna Terry

Navigating the FedEx Contractor Model

This week, we're diving into the intricacies of the FedEx contractor model with Amy and Dave Byers of Slicker Trucking. We discuss the significant differences between independent service providers (ISPs) and transportation service providers (TSPs), the evolving expectations and compliance standards, and how these roles relate to FedEx as a customer. Amy and Dave share their experiences and strategies for managing these relationships, understanding contractual obligations, and maintaining an effective and compliant business – an essential understanding for anyone in the logistics business.

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Podcast Episode Giovanna Terry Podcast Episode Giovanna Terry

Contractor + Vendor Entrepreneur Stories with Lee + Keely Muse

This week, we're sitting down with Lee and Keely Muse, the forces behind Tread Transportation Services and Forward Arrow Solutions. Join us as they share their inspiring journey from the oil and gas industry to becoming successful in the FedEx Linehaul space – both as a vendor and a contractor.

Discover how Lee’s entrepreneurial spirit, coupled with Keely's operational insight, helped them navigate the complexities of starting their logistics business, expanding from two to 42 trucks, and developing innovative technological solutions. Gain fresh perspectives on overcoming challenges, the significance of flexibility, and the role of technology in streamlining operations. Whether you're a newcomer or a seasoned professional, this episode is packed with actionable insights to fuel smarter investments and build stronger businesses.

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