The Importance of an Employee Handbook for Linehaul Contractors

In this special episode, recorded live at the Route Consultant Expo 2026, Alex Frum, owner of Alpha Kilo Logistics, emphasizes the critical need for Linehaul contractors to establish a comprehensive employee handbook. Alex shares his extensive experience and details why such handbooks are essential for compliance with federal, state, and FedEx requirements. He also discusses the handbook's role in protecting businesses from lawsuits, communicating company culture and expectations, and ensuring standardized treatment of all employees. Tune in for practical insights and industry advice on building a safer and more structured work environment.

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About Alex Frum

Alex is the owner of Alpha Kilo Logistics, a Transportation Service Provider (TSP) for FedEx Ground with operations in Memphis, TN, Olive Branch, MS and Independence, KY. In addition to his Linehaul activities, he is a co-founder of the Linehaul Summit & Expo and provides consulting services to potential and existing Linehaul Contractors. Prior to becoming a FedEx contractor, Alex spent 15 years on Wall Street managing a fixed income trading desk and serving as a regional branch manager. Alex is a former Army officer and a graduate of the United States Military Academy. He is happily married to his wife of 18 years and has 4 beautiful kids.

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