Industry Insights

Your front-row seat to the fast-moving world of logistics and beyond.

Industry Insights

The podcast for route owners, operators, and logistics investors.

Real conversations on buying, scaling, selling, and operating route-based businesses.

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Podcast Episode, HR Giovanna Terry Podcast Episode, HR Giovanna Terry

Leaving The Military and Building What’s Next

Navy veterans, Gary and Morgan, who each served more than 20 years, share what came next. Gary founded the Mandatum Foundation to help special operations veterans try on careers before committing to them. Morgan went from tinkering in his garage to building Precisian Medical Instruments, which landed global distribution and is paying its whole team in year one. They talk about leaving a steady paycheck, why so many veterans choose entrepreneurship, and how accountability and execution carry into civilian life.

Whether you’re counting down to retirement, just hung up the uniform, or want to support the veterans around you, the next mission is out there, and you’re more ready for it than you think.

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Podcast Episode, HR Giovanna Terry Podcast Episode, HR Giovanna Terry

How Veterans Are Changing the Work Force

Army aviators Bryan Deuel, CEO and founder of Phoenix Aviation Solutions, and Matt Chancey, a retired chief warrant officer who now flies with Phoenix, explain why veterans bring unmatched resilience, adaptability, and mission focus to the private sector, and what it takes to make the transition after service.

They share their very different paths into Special Operations Aviation, from enlisting at 17 to losing 100 pounds to get in, and how a “don’t quit today, quit tomorrow” mindset shapes the way they lead and plan today. Drawing on decades of combined service, they cover what employers should know about hiring veterans, the culture gaps that can slow a transition, the sacrifices military families make, and practical advice for anyone leaving the military or starting a business of their own.

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Podcast Episode, HR Giovanna Terry Podcast Episode, HR Giovanna Terry

How to Tackle Payroll as a Deskless Business Owner with Chris Roig, Netchex

As a route business grows, payroll stops being a button you press and becomes one of the biggest back-office challenges you face. In this episode of Industry Insights, Josh Gregory sits down with Chris Roig, who leads the Sales Engineering and Solution Consulting team at Netchex, to unpack what route owners often miss about payroll, compliance, and the people side of scaling.

Chris explains why route-based pay (hourly rates, stop bonuses, mileage) gets complicated fast, what records FedEx, Amazon, and government agencies expect you to produce on demand, and the warning signs that your current process won’t scale. They also cover worker classification, early wage access and other financial wellness tools that help with driver retention, and how faster hiring and paperless onboarding keep good candidates from slipping away.

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Podcast Episode, HR Giovanna Terry Podcast Episode, HR Giovanna Terry

HR with Melody Sundwall

This week, we're sitting down with Melody Sundwall, Chief Human Resources Officer of Patton Logistics, to hear the story behind her unique career path. Melody shares how her experience with processes and people led her through a variety of roles in human resources, ultimately steering her into the world of logistics and delivery.

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Blog Post, HR, FedEx P&D Routes, Logistics Kylie Larson Blog Post, HR, FedEx P&D Routes, Logistics Kylie Larson

What is a Labor Market Analysis?

As we continue to face labor shortages, contractors struggle to recruit drivers for their operations. To help combat the challenges of finding drivers, we have partnered with Bright Flag Recruiting. One of the biggest challenges contractors face when buying or operating in a market is determining what they need to pay to be competitive when recruiting and retaining drivers.

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