Industry Insights
with Route Consultant
Welcome to Industry Insights with Route Consultant—your front-row seat to the fast-moving world of logistics and beyond. Each week, we bring you game-changing insights, real-world strategies, and fresh perspectives to fuel smarter investments and build stronger businesses. Join us as we sit down with expert guests to explore emerging trends and pressing topics across a wide range of industries.
Latest Episodes
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What is Vending and Why Is It a Smart Business Choice?
Vending machines aren’t just convenient; they’re a proven business model that’s accessible, flexible, and scalable. Learn how owning machines, stocking the right products, and placing them in high-traffic locations can create a steady income and open the door to entrepreneurial growth.
Finding the Right Location for Your Vending Business
Success in vending comes down to strategy: the right products in the right locations. Learn how to identify high-traffic spots, match inventory to customer needs, and track performance to grow a profitable vending business.
Startup Costs, Profit Potential, and Financing Your Vending Business
Curious about how much it costs to start a vending business and how much you can make? This guide breaks down realistic startup costs, profit expectations, and the financing options that can help you get your machines in the right locations and start generating revenue.
Picture Proof of Delivery (PPOD) With Dave + Amy Byers
This week on Industry Insights with Route Consultant we’re unpacking the rollout of Picture Proof of Delivery (PPOD) in the FedEx space with Dave + Amy Byers — exploring its origins, key metrics, and operational challenges. Learn how PPOD is reshaping delivery standards across the industry, and gain practical strategies for maintaining efficiency and exceptional customer service as this new process takes hold.
Understanding Insurance Requirements for EMS Operators: A Comprehensive Guide
Navigating the insurance landscape is crucial for EMS operators. This guide outlines the essential insurance coverages required to ensure compliance and protect your EMS operations.
Keeping Your Fleet Moving with Alex Frum
This week on Industry Insights with Route Consultant, we're exploring essential truck maintenance strategies with Alex Frum, owner of Alpha Kilo Logistics. Alex shares invaluable tips on preventative maintenance, building strong relationships with dealers, and managing breakdowns efficiently. Whether you're using OEM schedules, third-party software for tracking, or full-service leases, Alex's insights on maintaining a smooth trucking operation are a must-watch for anyone in logistics.
Fleet Safety and Accident Reporting Policy Guidelines for FedEx Ground Contractors
Learn how to write a fleet and accident policy for your FedEx Ground employee handbook, including driver requirements, safety rules, and accident reporting procedures.
Building a Culture of Accountability with Amy + Dave Byers
In this episode of Industry Insights with Route Consultant, join Amy and Dave Byers of Slicker Trucking as they delve into the critical topic of accountability within the logistics industry. They discuss the importance of defining and communicating accountability, the distinction between job responsibilities and end results, and the cultural shifts that influence driver performance. Learn about their practical strategies for maintaining high standards, ensuring safety, and fostering a team-oriented environment. Perfect for anyone looking to enhance their logistics operations and build stronger, more accountable teams.
Zero-Tolerance Drug and Alcohol Policy Template for FedEx Ground Contractors
Learn how to write a DOT-compliant drug and alcohol policy for your FedEx Ground employee handbook, including zero-tolerance rules, driver safety, and enforcement.
Recruiting Roadblocks and Solutions with Alex Frum
Join us in this episode of Industry Insights as we delve into the complexities of recruiting within the logistics and transportation sector with Alex Frum, owner of Alpha Kilo Logistics. Alex shares his insights on the importance of effective recruiting strategies in the linehaul space, the decision between outsourcing and internal recruitment, and the nuances of managing teams in diverse markets.
He also discusses the role of First Advantage in the background check process and offers valuable advice for both new and experienced contractors. Tune in to gain valuable knowledge on building a resilient recruitment process and maintaining a strong workforce in the fast-paced logistics industry.
What to Include in the Discrimination and Harassment Section of a FedEx Ground Employee Handbook
Learn how to write the discrimination and harassment section of your FedEx Ground employee handbook, including reporting procedures, retaliation protections, and compliance rules.
How Profitable Are Waste Management Routes? Understanding Margins and Valuations
Discover how to evaluate and value waste-management routes like a pro. From margin benchmarks to valuation multiples, this post walks you through the critical numbers every investor and route operator needs to know.
Why Now? The Bread Business in 2025
Welcome to Industry Insights with Route Consultant! This week, we sit down with Chad Johnson, Vice President of Franchise Services at Flowers Foods, to explore the current trends and challenges in the bread industry. Chad discusses the importance of regional market information for independent distributors, the value of brand equity, and the advantages of the Flowers independent distributor model.
We delve into why investing in this model is a smart and stable choice, the diverse brands under Flowers Foods, and what it takes to be successful as an independent distributor. From practical tips for managing your business to understanding market dynamics, this episode is packed with valuable information for anyone interested in the logistics and bread industry.
Termination & Resignation Policy Guidelines for FedEx Ground Contractors
Learn how to write the ending employment section of your FedEx Ground employee handbook, covering resignation, termination, final pay, and equipment return policies.
Navigating Drug Testing with Dave + Amy Byers
Join us on Industry Insights with Route Consultant as Amy and Dave Byers discuss the critical topic of drug testing for FedEx Ground employees and drivers. Learn about the mandatory drug testing practices, including pre-employment, random, and suspicion-based testing. They also explore the complexities of compliance with both federal and state regulations, the consequences of failing a test, and the Substance Abuse Professional (SAP) program for those seeking a second chance. Gain valuable insights into building a safer, drug-free workplace in the logistics industry.
We also discuss how to handle missed deliveries, the impact of express packages, and maintaining robust service during peak seasons. This episode is packed with insights to help you better manage your logistics operations and make smarter investments.
Effective Strategies for Recruiting and Retaining EMS Teams
Attracting and keeping skilled EMS personnel is more challenging than ever. This guide explores proven strategies to build and maintain a dedicated EMS workforce.
What Are the Differences Between Bread Routes and Amazon DSPs?
Thinking about investing in a delivery business? Bread Routes and Amazon DSPs may look similar, but they offer very different opportunities. Bread Routes provide asset ownership, strong margins, and flexibility in how you operate. Amazon DSPs, on the other hand, come with predictable revenue but higher start-up costs, strict compliance, and limited independence. In this guide, we break down the key differences—from financing and profitability to growth potential and time commitment—so you can decide which model best fits your business goals.
Employee Conduct Policy Guidelines for FedEx Ground Contractors
Learn how to write the standards of conduct section of your FedEx Ground employee handbook, covering driver expectations, discipline, attendance, and appearance rules.
Scaling with Purpose with Brian Haney
Join us this week as we sit down with Brian Haney, CEO of LifeCare EMS of Georgia. Brian takes us through his incredible journey from the early struggles of starting an EMS business to leading a successful multi-million dollar company. Learn about the challenges he faced, the strategies he employed, and the lessons he learned along the way. Discover how he navigated financial hurdles, focused on quality over quantity, and expanded his business by building a strong network and brand. Whether you're looking to get into the EMS industry or interested in entrepreneurial success stories, this episode is packed with actionable insights and inspiration.
Expo 2026: Your Playbook for Logistics Success
In this episode of Industry Insights with Route Consultant, we dive deep into what to expect from the Route Consultant Expo 2026, featuring insights from experts Stephen Rhein and Butch Butler. Gain exclusive previews on sessions, trends, and strategies that will help contractors in the logistics industry succeed. Whether you're in the FedEx, bread distribution, or other logistics spaces, this is packed with valuable knowledge on how to navigate operational challenges, growth opportunities, and much more. Join us and prepare to make smarter investments and build stronger businesses in 2026!