In this episode of Industry Insights with Route Consultant, join Amy and Dave Byers of Slicker Trucking as they delve into the critical topic of accountability within the logistics industry. They discuss the importance of defining and communicating accountability, the distinction between job responsibilities and end results, and the cultural shifts that influence driver performance. Learn about their practical strategies for maintaining high standards, ensuring safety, and fostering a team-oriented environment. Perfect for anyone looking to enhance their logistics operations and build stronger, more accountable teams.

Learn how to write a DOT-compliant drug and alcohol policy for your FedEx Ground employee handbook, including zero-tolerance rules, driver safety, and enforcement.

Join us in this episode of Industry Insights as we delve into the complexities of recruiting within the logistics and transportation sector with Alex Frum, owner of Alpha Kilo Logistics. Alex shares his insights on the importance of effective recruiting strategies in the linehaul space, the decision between outsourcing and internal recruitment, and the nuances of managing teams in diverse markets.

He also discusses the role of First Advantage in the background check process and offers valuable advice for both new and experienced contractors. Tune in to gain valuable knowledge on building a resilient recruitment process and maintaining a strong workforce in the fast-paced logistics industry.

Learn how to write the discrimination and harassment section of your FedEx Ground employee handbook, including reporting procedures, retaliation protections, and compliance rules.

Welcome to Industry Insights with Route Consultant! This week, we sit down with Chad Johnson, Vice President of Franchise Services at Flowers Foods, to explore the current trends and challenges in the bread industry. Chad discusses the importance of regional market information for independent distributors, the value of brand equity, and the advantages of the Flowers independent distributor model.

We delve into why investing in this model is a smart and stable choice, the diverse brands under Flowers Foods, and what it takes to be successful as an independent distributor. From practical tips for managing your business to understanding market dynamics, this episode is packed with valuable information for anyone interested in the logistics and bread industry.

Learn how to write the ending employment section of your FedEx Ground employee handbook, covering resignation, termination, final pay, and equipment return policies.

Join us on Industry Insights with Route Consultant as Amy and Dave Byers discuss the critical topic of drug testing for FedEx Ground employees and drivers. Learn about the mandatory drug testing practices, including pre-employment, random, and suspicion-based testing. They also explore the complexities of compliance with both federal and state regulations, the consequences of failing a test, and the Substance Abuse Professional (SAP) program for those seeking a second chance. Gain valuable insights into building a safer, drug-free workplace in the logistics industry.

We also discuss how to handle missed deliveries, the impact of express packages, and maintaining robust service during peak seasons. This episode is packed with insights to help you better manage your logistics operations and make smarter investments.

Thinking about investing in a delivery business? Bread Routes and Amazon DSPs may look similar, but they offer very different opportunities. Bread Routes provide asset ownership, strong margins, and flexibility in how you operate. Amazon DSPs, on the other hand, come with predictable revenue but higher start-up costs, strict compliance, and limited independence. In this guide, we break down the key differences—from financing and profitability to growth potential and time commitment—so you can decide which model best fits your business goals.

Learn how to write the standards of conduct section of your FedEx Ground employee handbook, covering driver expectations, discipline, attendance, and appearance rules.

Join us this week as we sit down with Brian Haney, CEO of LifeCare EMS of Georgia. Brian takes us through his incredible journey from the early struggles of starting an EMS business to leading a successful multi-million dollar company. Learn about the challenges he faced, the strategies he employed, and the lessons he learned along the way. Discover how he navigated financial hurdles, focused on quality over quantity, and expanded his business by building a strong network and brand. Whether you're looking to get into the EMS industry or interested in entrepreneurial success stories, this episode is packed with actionable insights and inspiration.

In this episode of Industry Insights with Route Consultant, we dive deep into what to expect from the Route Consultant Expo 2026, featuring insights from experts Stephen Rhein and Butch Butler. Gain exclusive previews on sessions, trends, and strategies that will help contractors in the logistics industry succeed. Whether you're in the FedEx, bread distribution, or other logistics spaces, this is packed with valuable knowledge on how to navigate operational challenges, growth opportunities, and much more. Join us and prepare to make smarter investments and build stronger businesses in 2026!

This week, we’ve partnered with Truck N’ Hustle to bring you an episode dedicated to understanding bread routes from a contractor perspective and how to be successful in this space. Join us as Josh sits down with Rahmel to talk about the history of the bread business, how the independent contractor model works, and how you can get started.

In this episode, we sit down with Grace Bay, CEO of Hello Truck Lease, to discuss how HTL is revolutionizing the last mile delivery space. Grace shares her journey from managing one of the largest FedEx contracting entities to founding HTL, a full-service lease program for FedEx contractors. We dive into the challenges of fleet management, the benefits of leasing versus owning, and the impact of Network 2.0 and peak season on logistics. Tune in to learn how HTL is providing scalable solutions and improving business efficiency in the logistics industry.

Learn how to write the benefits section of your FedEx Ground employee handbook, including eligibility, procedures, and legally required vs. optional benefits.

Learn how to create a clear timekeeping policy for your FedEx Ground employee handbook, covering classifications, benefits eligibility, service credit, and tracking hours.

In this episode of Industry Insights with Route Consultant, we dive deep into effective linehaul truck acquisition strategies and capital management with Alex Frum, owner of Alpha Kilo Logistics. Discover game-changing tips on selecting the right trucks, financing options, and maintenance strategies to boost your logistics business. 

Learn about the nuances of leasing vs. financing, the importance of dealer relationships, and the critical role of warranties. Plus, Alex shares his unique approach to maximizing vehicle life cycles and navigating the used truck market. Whether you're a seasoned logistics professional or new to the industry, this episode is packed with valuable insights to help build a stronger, more profitable business.

Learn what to include in the compensation section of your employee handbook as a FedEx Ground contractor. Covers pay schedules, methods, deductions, and final pay rules.

This week, we're sitting down with ERC experts from Intero Capital Solutions - Gillian Gradidge, Darryl Stein, and Dan Leathers. Discover how Intero Capital Solutions aids contractors and small business owners in accessing their Employee Retention Credit (ERC) funds, providing invaluable insights into financing strategies and unlocking trapped capital. Whether you're seeking immediate liquidity or looking to navigate the complexities of ERC, this conversation provides essential information on how Intero Capital can help expedite your financial solutions. Don't miss out on this opportunity for game-changing insights!

One of the most overlooked—and most valuable—parts of owning a FedEx Ground route business is the equity you build over time. While daily operations and cash flow are front of mind for many contractors, the long-term equity value of your routes can be a powerful wealth-building tool.

This week on Industry Insights with Route Consultant, we sit down with Chad Johnson, VP of Franchise Services at Flowers Foods. With over 30 years in the baking industry, Chad shares his experiences from starting as a bread route operator to advancing into corporate roles. Chad discusses the independent distributor model, the evolution of Flowers Foods, and the critical role of communication in business. 

Discover how Flowers Foods adapts to market changes and supports its independent distributors to build successful businesses. Don't miss Chad's personal anecdotes and insights on the value of hard work and innovation in the bread routes industry.