Whether you're considering buying your first vending machine or looking to grow an existing operation, understanding what makes a vending business successful is key. In this episode of Industry Insights, Josh Gregory sits down with Steve Caldwell and Stephanie Paha to break down what it really takes to build a profitable vending business. From finding the right locations and managing inventory to choosing equipment, avoiding common mistakes, and understanding the reality behind "passive income," this conversation provides practical insights for anyone exploring the vending industry. Whether you're an investor, entrepreneur, or simply curious about the vending industry, this episode offers valuable advice from operators with decades of combined experience.

Host Josh Gregory interviews Bryan Duhl and Fernando “Nando” Martinez of Phoenix Aviation Solutions about applying special operations aviation logistics to civilian business. They describe their Army backgrounds at Fort Campbell, the unseen planning and coordination behind mission success, and how that translates into aviation logistics, contracted pilot solutions, and risk management for ultra-high-net-worth and high-performance clients.

On Industry Insights with Route Consultant, host Josh Gregory interviews Grace Bay, CEO of Hello Truck Lease, about Ford discontinuing the F-59 chassis with no new production after 2027 and what that means for FedEx Ground contractors who rely on Ford-based step vans. Grace explains what the F-59 is, why the change affects new purchases, parts availability, and long-term maintenance costs, and why used step van values may keep rising as supply tightens. She shares near-term options to secure remaining production (including allocation through 2026 and into 2027), discusses contractor orders being canceled elsewhere, and outlines alternatives like a Mercedes sprinter-front box unit with cab access, roll-up door, diesel efficiency, and longer service intervals. They also cover how leasing and subleasing can reduce risk amid other changes like FedEx 2.0, common mistakes like panic buying, and the importance of matching the right truck to the right route.

Route Consultant’s Josh Gregory and guest Amy Byers (COO of Slicker Trucking) host an Industry Insights Live webinar where they give an update on FedEx Express/2.0 changes affecting five P&D contracts, describing territory and stop shifts, truck up-sizing, staffing, and a building move, plus coordinating with co-contractors while designing their own operating plans. They discuss ongoing workforce challenges, retention through tailored benefits and support programs, and managing performance expectations. The episode explains how FedEx fuel supplements float versus a base rate and why they don’t fully cover fuel, and breaks down large-package pay as a prior-month percentage affected by small-package injections and seasonal sales. They cover operational tactics for bulk/IC surges, planning for Prime Days and peak, scale considerations, and typical route-business valuation multiples based on EBITDA.

In this special episode of Industry Insights LIVE, Josh Gregory is joined by Amy Byers, COO of Slicker Trucking, to answer audience questions on today’s biggest contractor topics. Amy shares her experience running P&D and linehaul operations across multiple terminals, including operating under FedEx 2.0 and what contractors should expect around service expectations, late dispatch challenges, communication with FedEx, and opportunities for growth. 

Recorded live at the Route Consultant Expo 2026, this special Industry Insights episode features a FedEx P&D contractor Q&A, hosted by Brenda Shelley. The panel shares operational moves that boost profitability. They break down driver pay models and incentives, what to look for when buying a first P&D route, why hybrid dense/rural markets can be highly profitable, and more. Finally, they address sharing drivers across terminals, preparing for unforeseen events, and how compliance and adapting to FedEx 2.0 impact contractor success.

Join us for this special episode of Industry Insights with Route Consultant, recorded live at the Route Consultant Expo 2026. COO Amy and BC Manager Mike from Slicker Trucking share their experiences and insights on the FedEx 2.0 transition after two years of implementation. Learn about the challenges and solutions they faced, including managing new time commitments, maintaining security standards, and integrating express deliveries. Gain valuable strategies for making smarter investments and building stronger businesses in the logistics industry.

In this episode of Industry Insights with Route Consultant, we dive deep into what to expect from the Route Consultant Expo 2026, featuring insights from experts Stephen Rhein and Butch Butler. Gain exclusive previews on sessions, trends, and strategies that will help contractors in the logistics industry succeed. Whether you're in the FedEx, bread distribution, or other logistics spaces, this is packed with valuable knowledge on how to navigate operational challenges, growth opportunities, and much more. Join us and prepare to make smarter investments and build stronger businesses in 2026!

Join us in this episode of Industry Insights with Route Consultant as we discuss the complexities of the logistics industry with industry veterans Dave and Amy Byers of Slicker Trucking. This episode covers the challenges faced by entrepreneurs in the logistics sector, the importance of maintaining a positive mindset, and the impact of emerging trends. Dave and Amy share their strategies for success, the realities of dealing with difficult customers, and how to foster a supportive community among contractors. This conversation highlights the importance of adaptability, community engagement, and positivity in navigating the logistics landscape.

In this episode of Industry Insights with Route Consultant, join Amy and Dave Byers of Slicker Trucking as they delve into the critical topic of accountability within the logistics industry. They discuss the importance of defining and communicating accountability, the distinction between job responsibilities and end results, and the cultural shifts that influence driver performance. Learn about their practical strategies for maintaining high standards, ensuring safety, and fostering a team-oriented environment. Perfect for anyone looking to enhance their logistics operations and build stronger, more accountable teams.

Join us on Industry Insights with Route Consultant as Amy and Dave Byers discuss the critical topic of drug testing for FedEx Ground employees and drivers. Learn about the mandatory drug testing practices, including pre-employment, random, and suspicion-based testing. They also explore the complexities of compliance with both federal and state regulations, the consequences of failing a test, and the Substance Abuse Professional (SAP) program for those seeking a second chance. Gain valuable insights into building a safer, drug-free workplace in the logistics industry.

We also discuss how to handle missed deliveries, the impact of express packages, and maintaining robust service during peak seasons. This episode is packed with insights to help you better manage your logistics operations and make smarter investments.

This week, we’ve partnered with Truck N’ Hustle to bring you an episode dedicated to understanding bread routes from a contractor perspective and how to be successful in this space. Join us as Josh sits down with Rahmel to talk about the history of the bread business, how the independent contractor model works, and how you can get started.

In this episode, we sit down with Grace Bay, CEO of Hello Truck Lease, to discuss how HTL is revolutionizing the last mile delivery space. Grace shares her journey from managing one of the largest FedEx contracting entities to founding HTL, a full-service lease program for FedEx contractors. We dive into the challenges of fleet management, the benefits of leasing versus owning, and the impact of Network 2.0 and peak season on logistics. Tune in to learn how HTL is providing scalable solutions and improving business efficiency in the logistics industry.

This week, we're sitting down with ERC experts from Intero Capital Solutions - Gillian Gradidge, Darryl Stein, and Dan Leathers. Discover how Intero Capital Solutions aids contractors and small business owners in accessing their Employee Retention Credit (ERC) funds, providing invaluable insights into financing strategies and unlocking trapped capital. Whether you're seeking immediate liquidity or looking to navigate the complexities of ERC, this conversation provides essential information on how Intero Capital can help expedite your financial solutions. Don't miss out on this opportunity for game-changing insights!

One of the most overlooked—and most valuable—parts of owning a FedEx Ground route business is the equity you build over time. While daily operations and cash flow are front of mind for many contractors, the long-term equity value of your routes can be a powerful wealth-building tool.

Join us this week on Industry Insights with Route Consultant as we delve into the intricacies of FedEx service metrics with Dave and Amy Byers from Slicker Trucking. In this episode, we explore what service means from a FedEx perspective and how it impacts contract management. Learn about the holistic approach of FedEx's MEDALs system that rates service, safety, productivity, and customer satisfaction. Discover actionable strategies for managing day-to-day service, monitoring tools like the Daily Service Worksheet (DSW), and the importance of integrating technology to enhance efficiency. 

We also discuss how to handle missed deliveries, the impact of express packages, and maintaining robust service during peak seasons. This episode is packed with insights to help you better manage your logistics operations and make smarter investments.

Many bread route businesses are built and run by owner-operators, but as your territory grows or personal priorities shift, building a reliable team becomes essential. Whether you're planning to step out of the truck or expand your operation, recruiting and retaining drivers is a key part of growing a sustainable bread route business.

This week on Industry Insights with Route Consultant, we sit down with Steve Crawford, a veteran in the trucking industry with over 50 years of experience. Steve shares his journey from growing up in a trucking family to becoming a successful entrepreneur in the logistics sector. He discusses the evolution of the trucking industry, the challenges faced, and the importance of adaptability in an ever-changing market. Steve also opens up about the personal and professional milestones that have shaped his career, including his passion for music, overcoming bankruptcy, and the significance of investing in people. Don't miss this enlightening conversation filled with real-world strategies and insightful anecdotes.

Welcome to Industry Insights with Route Consultant! This week, Dave and Amy Byers discuss the crucial yet challenging process of hiring and screening drivers using the First Advantage platform for FedEx contractors. They detail the end-to-end process from initial application to qualification, the common pitfalls, and tips for minimizing delays. Whether you're a seasoned FedEx contractor or new to the space, this episode offers invaluable insights into optimizing your hiring process and avoiding common frustrations with First Advantage.

Thinking about using an SBA loan to buy a FedEx Ground route? Learn how your down payment and Seller Financing options are impacted by SBA standby rules—and what it means for your cash at closing. This guide breaks down real examples and offers tips to help you structure your deal the smart way.